Common questions

Popriva is in invitation-only early access. New paid bookings are not yet available.

Joining the launch list does not create an account or guarantee access, paid work, or a launch date.

Existing invited members can sign in. Existing purchases retain their recorded terms and support routes.

Popriva is in invitation-only early access. New paid bookings are not yet available. Joining the launch list does not create an account or guarantee access, paid work, or a launch date. Existing invited members can sign in to their account.

Creators set a gross fixed price for each eligible TikTok account. There is no universal package price. When paid bookings become available, artists will review selected account prices, currency, applicable tax, and the exact total before payment. Existing purchases keep their recorded terms.

Creators can accept or decline. A declined or expired invitation makes its unearned allocation eligible for refund under the Refund Policy, after applicable obligations and reconciliation checks. This does not guarantee an immediate refund or bank-arrival date. Accepted or disputed work needs a separate review.

The standard booking covers one original TikTok video posted on the selected creator account, using the agreed song and brief. The accepted terms specify the deliverable and required public period. An invitation is not a confirmed booking until the creator accepts.

Corrections must stay within the accepted brief and remaining revision allowance. The purchased offer records what is included. A different song, new creative direction, extra video, or additional advertising rights needs a separate agreement.

No. Artists pay for the agreed creator work. Views, streams, followers, reach, chart positions, and revenue are not guaranteed. TikTok controls its own distribution and account policies.

Participants must be at least 18 and legally able to enter an agreement. Artists must have authority to commission the promotion and the necessary music rights. Creators must control the selected TikTok account and meet profile, verification, pricing, visibility, and payment-readiness requirements. Access is by invitation; an account or launch-list signup does not establish booking eligibility.

New paid bookings are not yet available, so we do not promise purchasing or payout access in any country. Eligibility depends on applicable law, sanctions, platform requirements, and the payment provider. When purchases open, the quote will identify the currency and any applicable charges before payment. Historical purchases keep their recorded currency and terms.

The creator’s published price is gross. The creator reviews the applicable commission rate, gross amount, and net earnings privately before accepting. That accepted calculation is locked for the booking. The commission schedule and any loyalty thresholds are available in the authenticated creator workspace. Artists review the gross purchase total; creator commission details remain private.

Approved earnings, a provider transfer, and money arriving in a bank account are separate stages. Payment depends on the accepted terms, valid funding, verification, dispute checks, and provider readiness. Approval alone does not promise immediate payment or a bank-arrival date. Existing members should check their recorded payment status or contact support.

The standard booking covers creator posting only. Creators keep ownership of their original work, subject to music and third-party rights. Reposting, editing, paid advertising, Spark Ads, whitelisting, exclusivity, off-platform reuse, and ownership transfer require a separate express agreement. A TikTok sound link alone does not prove commercial-use clearance.

Email [email protected] for general or account questions. You do not need an account to contact us. Include the relevant page or booking reference, and do not send passwords, authentication codes, or full payment-card details.

Your accepted booking terms govern your specific work. These public answers explain the workflow and do not replace recorded agreements.

Sign in to view the exact terms, work, and payment status for your campaigns. Use your workspace support route for an account-specific question, or email [email protected].